At perabet, we believe that gaming should always be an enjoyable and controlled experience. This page outlines the tools, guidelines, and support resources available to every Filipino member who wants to keep their play healthy and within their personal limits.
perabet is dedicated to providing a gaming environment where every Filipino member can enjoy sports betting, fish games, and casino-style entertainment without losing sight of personal boundaries.
You can set daily, weekly, or monthly deposit limits on your perabet account at any time. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you full control over how much you fund your account, helping you stay within a budget that suits your lifestyle. Contact our support team at [email protected] to request a limit adjustment or to lower your existing cap right away.
Spending too much time on any gaming platform can affect your daily routine, relationships, and overall wellbeing. perabet encourages all members to set personal time limits and to take regular breaks during their sessions. If you find yourself playing longer than intended, our support team can help you set a session time reminder or a temporary account pause. Healthy gaming habits start with awareness — knowing how long you have been playing is the first step toward staying in control.
If you feel that you need a break from gaming, perabet offers self-exclusion options that allow you to temporarily or permanently suspend your account. A temporary exclusion can range from 24 hours to several months, while a permanent exclusion closes your account indefinitely. During any exclusion period, you will not be able to log in, deposit, or place bets, and you will be removed from all promotional communications. To request self-exclusion, simply reach out to our support team at [email protected] and we will process your request promptly and without judgment.
Understanding the early signs of problem gambling is one of the most important steps you can take to protect yourself and the people around you.
Problem gambling can affect anyone, regardless of age, income, or experience level. It often develops gradually, which is why it is important to check in with yourself regularly and be honest about your gaming habits. The following are common warning signs that your gaming may be becoming a problem rather than a source of entertainment.
If you recognise any of these signs in yourself or someone you care about, please do not hesitate to reach out for help. perabet's support team is available around the clock at [email protected], and we can connect you with professional resources available in the Philippines.
Quick answers to what Filipino members most often ask about staying safe and in control on perabet.
To set a deposit limit, contact our support team at [email protected] and specify whether you would like a daily, weekly, or monthly cap. Limits take effect immediately once confirmed, and any request to increase a limit will be subject to a mandatory review and cooling-off period to ensure the change is in your best interest. Lowering your limit, on the other hand, is processed right away with no waiting period. We strongly encourage all members to set a limit that reflects their personal financial situation and to review it regularly.
Yes — perabet offers temporary account pauses that allow you to step away from gaming for a set period without permanently closing your account. You can request a pause of anywhere from 24 hours to several months by contacting [email protected]. During the pause, your account will be inaccessible for login, deposits, and betting, and you will not receive any promotional messages. Once the pause period ends, your account will be reactivated automatically, though you can also request an extension at any time before it expires.
No — perabet is strictly for adults aged 21 and above, in line with Philippine gaming regulations. We require identity verification during the registration process to confirm that all members meet the minimum age requirement. If we have reason to believe that an account is being used by or on behalf of a minor, we will suspend the account immediately and conduct a full review. We urge parents and guardians to use device-level parental controls to prevent underage access to online gaming platforms.
If you or someone you know is struggling with problem gambling, professional support is available in the Philippines through organisations such as the National Council on Problem Gambling and various mental health helplines operated by the Department of Health. Our support team at [email protected] can provide you with up-to-date contact information and guidance on accessing these resources. Seeking help is a sign of strength, and perabet is committed to supporting any member who reaches out. You do not have to face this alone — help is available around the clock.
Whether you want to set limits, take a break, or simply learn more about staying safe, our team is available 24/7. Reach us at [email protected] or explore our FAQ for quick answers.