Got a question about your account, deposits, withdrawals, or how to place a bet? This FAQ page covers the most common topics Filipino members ask about on perabet. Browse by category below or scroll through all questions — most answers take under a minute to read. If you still need help after checking here, reach out to our support team at [email protected] any time of the day.
Everything you need to know about creating and managing your perabet account.
Creating a perabet account is straightforward and takes only a few minutes. Visit the registration page at perabet.xyz and fill in your name, email address or Philippine mobile number, and a secure password. Once you submit the form, you will receive a verification message to confirm your contact details. After verification, your account is active and ready to use immediately. Make sure all the information you provide is accurate, as it will be used to verify your identity when you request a withdrawal. Players must be at least 21 years old to register, in line with Philippine gaming regulations. If you run into any issues during sign-up, our support team at [email protected] is available around the clock to assist you.
No — each player is allowed only one active account on perabet. Creating multiple accounts is a violation of our Terms and Conditions and may result in the suspension or permanent closure of all associated accounts. If you have forgotten your login credentials, use the password reset option on the login page rather than registering again. Our system automatically detects duplicate registrations using the same mobile number, email address, or device. If you believe your account has been incorrectly flagged, contact [email protected] and our team will review your case promptly. Keeping a single account also ensures your bonus history, transaction records, and game progress are all in one place.
You can update most of your personal details by logging in to your perabet account and navigating to the account settings section. Changes to your registered email address or mobile number may require additional verification to confirm your identity and protect your account from unauthorised modifications. For security reasons, changes to your full name or date of birth must be submitted to our support team along with a valid government-issued ID. This process typically takes one to two business days to complete. If you need to update your preferred withdrawal method, you can do so directly from the payment settings in your account dashboard. Always keep your contact details current so you can receive important account notifications and security alerts.
If you forget your perabet password, click the "Forgot Password" link on the login page. You will be prompted to enter your registered email address or mobile number, and a reset link or one-time code will be sent to you. Follow the instructions in that message to set a new password and regain access to your account. The reset link is valid for a limited time, so complete the process as soon as you receive it. If you no longer have access to your registered email or phone number, contact [email protected] directly for manual account recovery. Our team will verify your identity securely before making any changes to your login credentials. For your safety, never share your password with anyone, including people who claim to be from perabet support.
Find out how to fund your perabet account using local Philippine payment methods.
perabet supports a range of payment methods that are popular and convenient for Filipino players. These include major e-wallets, online banking transfers, and other local payment channels that process transactions in Philippine pesos (PHP). All deposits are credited directly to your perabet balance in PHP, so there is no need to worry about currency conversion fees. The minimum deposit amount may vary depending on the payment method you choose, and this information is displayed clearly on the deposit page when you are logged in. Deposits are typically processed instantly or within a few minutes, allowing you to start playing without unnecessary delays. For the most up-to-date list of accepted payment methods, log in to your account and visit the cashier section.
Most deposits on perabet are credited to your account balance instantly or within a few minutes of the transaction being completed on your end. E-wallet transfers and direct online banking payments are generally the fastest options available to Filipino players. In rare cases, a deposit may be delayed due to network congestion or a temporary issue with the payment provider — if your deposit has not appeared after 30 minutes, take a screenshot of your payment confirmation and contact [email protected]. Our team will investigate and manually credit your account if the payment has been confirmed on the provider's side. Always keep your transaction reference number handy when reaching out to support, as this speeds up the resolution process significantly.
Yes, perabet sets minimum and maximum deposit limits that vary depending on the payment method selected. These limits are designed to accommodate a wide range of players, from casual bettors to more active members. The exact limits for each payment channel are displayed on the deposit page inside your account, so you will always know the applicable range before you proceed. If you need to deposit an amount that exceeds the standard maximum, contact our support team to discuss your options. We encourage all members to deposit only what they are comfortable spending and to make use of the responsible gaming tools available in your account settings. Staying within your personal budget is an important part of enjoying perabet responsibly.
Understand how to cash out your winnings quickly and securely in PHP.
To request a withdrawal, log in to your perabet account and navigate to the withdrawal section in your account dashboard. Select your preferred payment method, enter the amount you wish to withdraw, and confirm the request. Before your first withdrawal is processed, you may be asked to complete an identity verification step by submitting a valid government-issued ID — this is a standard security measure to protect your funds. Once your withdrawal request is submitted and approved, the funds are sent to your chosen payment account in Philippine pesos. Processing times vary by payment method but are generally completed within one business day. For more detailed guidance, visit the Withdrawal page on perabet.
Withdrawal delays can occur for a few reasons, the most common being a pending identity verification or an active bonus wagering requirement that has not yet been met. If your account verification is still in progress, our team will notify you of any documents needed to complete the process. Withdrawals submitted during peak hours or on public holidays may also take slightly longer to process than usual. If your withdrawal has been pending for more than 24 hours without any update, contact [email protected] with your transaction reference number and our team will investigate immediately. We are committed to processing all approved withdrawals as quickly as possible so you can access your winnings without unnecessary waiting.
perabet does not charge a platform fee for standard withdrawal requests. However, some payment providers or banks may apply their own transaction fees when receiving funds, and these charges are outside of perabet's control. The exact fee structure for each payment method is displayed on the withdrawal page inside your account before you confirm your request, so you will always have full visibility of any applicable charges. To minimise fees, choose a payment method that you are already familiar with and that has low or no receiving charges. If you have questions about a specific payment channel's fee policy, our support team is happy to help clarify before you proceed with your withdrawal.
Learn what games and sports markets are available on perabet for Filipino players.
perabet offers a diverse selection of entertainment options designed for Filipino players. The platform includes sports betting across a wide range of local and international events, fish shooting games that are especially popular in the Philippines, slot-style games, and live casino-style tables. The game lobby is accessible from any device — whether you are on a desktop browser or a mobile phone — and is updated regularly with new titles and events. Each game category has its own dedicated section on the site, making it easy to find what you are looking for without having to search through unrelated content. Visit the Game lobby page to browse the full selection currently available to members.
Yes — perabet's sports betting section covers a range of events that are relevant to Filipino sports fans, alongside major international competitions. Basketball, boxing, and football are among the most popular categories for Philippine-based members. Odds are displayed in a clear format and updated in real time as events progress, giving you the most accurate information when placing your bets. You can explore available markets and upcoming events by visiting the Betting section of the site. All bets are settled in Philippine pesos, so there is no need to convert currencies or deal with exchange rate fluctuations. New betting markets are added regularly, so it is worth checking back often to see what is available.
Fish shooting games are arcade-style games where players aim and shoot at fish moving across the screen, with each fish carrying a different point or prize value. The more powerful the fish you catch, the higher the reward — but larger fish also require more shots to defeat, so managing your ammunition wisely is part of the strategy. These games are extremely popular among Filipino players because they are easy to understand, visually engaging, and can be played in short sessions on a mobile phone. perabet's fish game selection includes multiple titles with different themes, difficulty levels, and prize structures to keep the experience fresh. You can explore all available fish games by visiting the Fish Game section of the site. No prior gaming experience is needed — the controls are intuitive and the rules are explained clearly within each game.
Understand how perabet bonuses and promotions work for registered Filipino members.
perabet regularly offers promotions for both new and existing members, including welcome bonuses, deposit match offers, cashback deals, and special event promotions tied to major sports fixtures. The full list of active promotions is always available on the Promotion page, which is updated whenever new offers go live. Each promotion comes with its own set of terms, including eligibility requirements, minimum deposit amounts, and wagering conditions — these are clearly stated on the promotion detail page so there are no surprises. To take advantage of a promotion, make sure you are logged in to your perabet account and follow the opt-in instructions listed for that specific offer. Promotions are designed to give Filipino members more value from their regular play, so it is worth checking the page regularly to avoid missing out.
A wagering requirement is a condition attached to a bonus that specifies how many times you need to play through the bonus amount before it can be withdrawn as real cash. For example, if you receive a PHP 500 bonus with a 10x wagering requirement, you would need to place a total of PHP 5,000 in bets before the bonus converts to withdrawable funds. Wagering requirements are a standard practice across online gaming platforms and are designed to ensure that bonuses are used for gameplay rather than immediately cashed out. The specific wagering requirement for each perabet promotion is clearly stated in the promotion's terms and conditions. If you are unsure whether a bonus is right for you, read the full terms before opting in — our support team can also explain any conditions you find unclear.
How perabet keeps your account safe and how to reach us when you need help.
The easiest way to reach the perabet support team is by sending an email to [email protected]. Our team is available 24 hours a day, seven days a week, including Philippine public holidays, so you will never be left waiting for help at an inconvenient time. When contacting support, please include your registered email address or mobile number, a brief description of your issue, and any relevant screenshots or transaction reference numbers — this helps our team resolve your query as quickly as possible. For general questions that do not require account-specific information, you can also browse this FAQ page to find an immediate answer without waiting for a reply. We aim to respond to all support emails within a few hours, and most issues are resolved within one business day.
perabet uses industry-standard encryption technology to protect all data transmitted between your device and our servers. Your personal details, payment information, and account activity are stored securely and are never shared with unauthorised third parties. We follow strict data handling practices in line with our Privacy Policy, which you can read in full on the site. Account security is further strengthened by login monitoring that detects unusual activity and temporarily locks accounts after repeated failed login attempts. We strongly recommend that all members use a unique, strong password for their perabet account and avoid logging in on shared or public devices. If you ever suspect that your account has been accessed without your permission, contact [email protected] immediately so we can investigate and secure your account.
perabet is committed to promoting safe and responsible gaming for all Filipino members. Our Responsible Gaming page provides detailed guidance on how to set deposit limits, take a break from gaming, or self-exclude if you feel that your gaming habits are becoming a concern. We encourage all players to treat gaming as a form of entertainment and to set personal limits that align with their financial situation. If you are worried about your own gaming behaviour or that of someone you know, the resources on our Responsible Gaming page include practical steps and contact information for professional support organisations. perabet's support team can also assist you in activating account restrictions at any time — simply reach out to [email protected] and we will help you set up the controls that are right for you.
If you did not find the answer you were looking for in this FAQ, our support team is available 24/7 at [email protected]. You can also create a free account and explore perabet for yourself — registration takes just a few minutes.